Shipping policy
Shipping Policy
We carefully prepare and package each order to ensure it arrives safely.
Order Processing
Orders are typically processed within 2–4 business days. Processing times may be longer during holidays, sales, product launches, or other high-volume periods.
Shipping & Delivery
Standard shipping typically takes 3–7 business days after your order has been processed. Delivery times are estimates and may vary depending on the destination, carrier, weather, or other circumstances outside our control.
Shipping charges, if applicable, will be calculated and displayed at checkout.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information.
Please allow up to 24–48 hours for tracking information to update after your package has been picked up by the carrier.
Oversized Items
Oversized items are available for local pickup only and are not eligible for shipping.
If an item is designated as local pickup only, this will be noted on the product page. Pickup instructions and availability will be provided after your order is placed.
Customers are responsible for arranging appropriate transportation for oversized items and ensuring the item will fit safely in their vehicle.
Shipping Address
Please review your shipping address carefully before submitting your order. If you need to make a change, contact us as soon as possible. Once an order has shipped, we cannot guarantee that the delivery address can be changed.
Damaged Orders
Please inspect your order upon delivery. If an item arrives damaged, contact us within 48 hours of delivery and include your order number along with clear photographs of the item and packaging.
We will review the issue and work with you toward an appropriate resolution.
Lost or Delayed Packages
Once an order has been transferred to the shipping carrier, occasional delays may occur that are outside our control. If your tracking information shows an unusual delay or your package appears to be lost, please contact us and we will assist you whenever possible.
Multiple Shipments
If your order contains multiple items, they may ship separately and arrive at different times. You will receive tracking information for each shipment when available.
Questions
For questions regarding shipping or local pickup, please contact our customer service team.
Oversized Items
Oversized items are available for local pickup or local delivery/drop-off only and are not eligible for standard shipping.
If an item is designated as oversized, this will be noted on the product page.
For local pickup, customers are responsible for arranging appropriate transportation and ensuring the item will fit safely in their vehicle.
Local delivery/drop-off may be available within our designated delivery area. Any applicable delivery fees will be communicated at checkout or prior to delivery.
Pickup or delivery instructions will be provided after the order is placed.
We carefully prepare and package each order to ensure it arrives safely.
Order Processing
Orders are typically processed within 2–4 business days. Processing times may be longer during holidays, sales, product launches, or other high-volume periods.
Shipping & Delivery
Standard shipping typically takes 3–7 business days after your order has been processed. Delivery times are estimates and may vary depending on the destination, carrier, weather, or other circumstances outside our control.
Shipping charges, if applicable, will be calculated and displayed at checkout.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information.
Please allow up to 24–48 hours for tracking information to update after your package has been picked up by the carrier.
Oversized Items
Oversized items are available for local pickup only and are not eligible for shipping.
If an item is designated as local pickup only, this will be noted on the product page. Pickup instructions and availability will be provided after your order is placed.
Customers are responsible for arranging appropriate transportation for oversized items and ensuring the item will fit safely in their vehicle.
Shipping Address
Please review your shipping address carefully before submitting your order. If you need to make a change, contact us as soon as possible. Once an order has shipped, we cannot guarantee that the delivery address can be changed.
Damaged Orders
Please inspect your order upon delivery. If an item arrives damaged, contact us within 48 hours of delivery and include your order number along with clear photographs of the item and packaging.
We will review the issue and work with you toward an appropriate resolution.
Lost or Delayed Packages
Once an order has been transferred to the shipping carrier, occasional delays may occur that are outside our control. If your tracking information shows an unusual delay or your package appears to be lost, please contact us and we will assist you whenever possible.
Multiple Shipments
If your order contains multiple items, they may ship separately and arrive at different times. You will receive tracking information for each shipment when available.
Questions
For questions regarding shipping or local pickup, please contact our customer service team.
Oversized Items
Oversized items are available for local pickup or local delivery/drop-off only and are not eligible for standard shipping.
If an item is designated as oversized, this will be noted on the product page.
For local pickup, customers are responsible for arranging appropriate transportation and ensuring the item will fit safely in their vehicle.
Local delivery/drop-off may be available within our designated delivery area. Any applicable delivery fees will be communicated at checkout or prior to delivery.
Pickup or delivery instructions will be provided after the order is placed.