Refund policy
Return & Store Credit Policy
We want you to love your purchase. If something isn’t quite right, eligible items may be returned within 14 days of delivery for store credit.
Return Eligibility
To be eligible for a return, merchandise must be:
We want you to love your purchase. If something isn’t quite right, eligible items may be returned within 14 days of delivery for store credit.
Return Eligibility
To be eligible for a return, merchandise must be:
- Unused and in its original condition
- Free from damage, stains, odors, or signs of use
- Returned in its original packaging, when applicable
- Accompanied by proof of purchase
Returns must be requested within 14 days of delivery.
Non-Returnable Items
The following items are final sale and cannot be returned:
Non-Returnable Items
The following items are final sale and cannot be returned:
- Oversized items
- Clearance or final-sale merchandise
- Gift cards
- Custom, personalized, or special-order items
- Items that have been used, altered, assembled, or damaged after delivery
Any item marked Final Sale on the product page is not eligible for return or store credit.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Original shipping charges are non-refundable.
We recommend using a trackable shipping method, as we are not responsible for returned packages that are lost or damaged in transit.
Damaged or Incorrect Items
Please inspect your order as soon as it arrives.
If an item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with your order number and clear photographs of the item and packaging.
We will review the issue and provide an appropriate resolution, which may include replacement, store credit, or refund when applicable.
Oversized Items
Oversized items available through local pickup or local delivery are final sale, unless they are damaged or defective at the time of pickup or delivery.
Customers should inspect oversized items carefully before accepting them.
Exchanges
We do not offer direct exchanges. If you would like a different item, you may return an eligible item for store credit and use that credit toward a new purchase.
How to Start a Return
To request a return, please contact our customer service team with your order number and reason for the return.
Returns sent without prior authorization may not be accepted.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Original shipping charges are non-refundable.
We recommend using a trackable shipping method, as we are not responsible for returned packages that are lost or damaged in transit.
Damaged or Incorrect Items
Please inspect your order as soon as it arrives.
If an item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with your order number and clear photographs of the item and packaging.
We will review the issue and provide an appropriate resolution, which may include replacement, store credit, or refund when applicable.
Oversized Items
Oversized items available through local pickup or local delivery are final sale, unless they are damaged or defective at the time of pickup or delivery.
Customers should inspect oversized items carefully before accepting them.
Exchanges
We do not offer direct exchanges. If you would like a different item, you may return an eligible item for store credit and use that credit toward a new purchase.
How to Start a Return
To request a return, please contact our customer service team with your order number and reason for the return.
Returns sent without prior authorization may not be accepted.